Privacy policy

At Borrego Solar, we respect and value your right to privacy and take steps to ensure that the information you provide to us is kept secure.

Please read through this Privacy Policy for more information.

The effective date of this policy is June 1, 2019.

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you visit our website; fill out a form to download content; subscribe to our newsletter; request a budgetary analysis; contact us; or request service.

When requesting information or filling out a form for other purposes on our site, as appropriate, you may be asked to enter the following:

Your name, e-mail address, mailing address, name of company, IP address, or phone number (“Personal Information”). You may, however, visit our site anonymously.  From your IP address, we may collect information about your company, as well as the city and stat of your location.

If you disclose any Personal Information relating to other people to us, you represent that you have the authority to do so and to permit us to use the Information in accordance with this Privacy Policy.

WHAT DO WE USE YOUR INFORMATION FOR?

Any of the Personal Information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (Your information helps us to better respond to your individual needs)
  • To improve customer service
    (Your information helps us more effectively respond to your requests for information or an analysis, customer service requests, and support needs)
  • To send periodic emails
    The email address you provide will only be used to send you information and updates pertaining to your request and our services in general.

If you decide to opt-in to our mailing list or subscribe to our newsletter, you will receive emails that may include company news, updates, related products or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include  a link to unsubscribe instructions at the bottom of each email.

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

We implement a variety of security measures to maintain the safety of your Personal Information.

We use  a secure server. All supplied PersonalInformation is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to only be accessed by those authorized with special access rights to our systems who are required to keep the Personal Information confidential.

DO WE USE COOKIES?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and site interaction so we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

However, you can still request information or a quote over the telephone or by contacting customer service.

Also, we use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of our website (including email recipients), measure the success of our marketing campaigns, and compile statistics about usage of our services and response rates. 

DO WE DISCLOSE ANY PERSONAL INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your Personal Information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may be required to disclose Personal Information in response to lawful requests by public authorities to comply with national security or law enforcement requirements.  Further, we may disclose your personal information when we have a legal obligation or legal obligation or legitimate interest to do so, including to comply with applicable laws; to cooperate with authorities; to enforce our terms and conditions and to protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; or in connection with a sale, merger, or business transaction.However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

HOW LONG WE RETAIN PERSONAL INFORMATION

We retain Personal Information for as long as needed or permitted in light of the purpose for which it was obtained and consistent with applicable law. 

THIRD PARTY LINKS

Occasionally, at our discretion, we may include third party links on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE

Because we value your privacy we have taken the necessary precautions to comply with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.  If you wish to change any of the personal information that you provided to us, please contact Patrick Clancy, pclancy@borregosolar.com, 888-898-6273  OR you can log into your account and edit or delete your information.

We may use services that track our customers to provide targeted advertising, which allows us or third parties to tailor what advertising you see.  Your web browser allows you to set the Do Not Track (“DNT”) signal on your browser so that we or third parties (particularly advertisers) know that you do not want to be tracked.  

USE OF OUR SERVICES BY MINORS

We do not knowingly collect any information from anyone under 18 years of age. Our website, products and services are all directed to people who are at least 18 years of age or older.

ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline.

YOUR CONSENT

By using our site, you consent to our privacy policy.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page.

CONTACTING US

Corporate Address

Borrego Solar systems, Inc.

5005 Texas Street, Suite 400

San Diego, California 92108

Contact Person

Patrick Clancy

Director of IT

pclancy@borregosolar.com

888-898-6273